Pranesh Kara - The Transformational CIO

2019-03-04

In its 20th year, the Harvey Nash/KPMG CIO Survey 2018 is the largest IT leadership survey ever undertaken, with just under 4000 responses from chief information officers (CIOs) and technology executives across 84 countries.

The 2017 survey revealed how investment in the cloud has continued to grow. In the 2018 survey, the CIO role continues to change as organisations themselves are forced to transform. The CIO role is transforming as organisations strive to be customer-centric in an environment of increased risk and aim to make a success of digital.

Traditional focus areas like data privacy and security are more important than ever but in order to remain competitive, IT leaders must turn the risks associated with utilising customer data into enablers for driving new revenue growth.

Indeed, the report shows that those managing the balance most effectively, with the customer at the heart of their digital strategy, are significantly more profitable.

Investment in mobile technologies is not far behind. Newer technologies, like blockchain, virtual reality, and
robotic process automation are the focus of only a small proportion of organisations’ investment in niche sectors and have yet to ‘break out’ into wider adoption.

Highlights of the 2018 survey findings include: For further insights and to download your copy of the Harvey Nash/KPMG CIO Survey 2018 results, please feel free to contact me / visit our website.

E: pranesh.kara@kpmg.co.za
W: www.kpmg.com/za