Pat Moodley - Part of my personal philosophy is to do the right thing

KwaZulu-Natal Regional Manager for the Industrial Development Corporation (IDC)

PAT MOODLEY's passion for banking resulted in him joining the Industrial Development Corporation (IDC), where he has been employed for the last 17 years. He holds the position of regional manager for the KwaZulu-Natal region. Moodley previously worked for Standard Bank and holds a B Com Degree in Accounting, a National Diploma in Commerce and an MBA.

Moodley said that his passion for banking is coupled with the desire to have an impact on South African communities and to help people's lives. As the IDC plays an important role as a catalyst assisting entrepreneurs in developing and funding their businesses, this career path has been a great choice.

Moodley describes working at the IDC as a calling which fits well with his personal attributes and demeanour. "Part of my personal philosophy is to do the right thing. It is important for me to adhere to policy and the business ethics of the IDC sit well with me," says Moodley.

His commitment to his position is apparent in the explanation that he is not driven by monetary rewards, but thrives on the demands of his job responsibilities and the sense of fulfilment that he receives at the end of each day. He said, "The knowledge that through the IDC's investment, I am assisting with job creation and contributing to stemming unemployment, gives me much satisfaction."

Moodley has a specific interest in the clothing and textiles sector as he believes that revitalising this sector has great potential to provide employment and alleviate poverty in vulnerable communities. He added that the sector is primarily focused at providing employment for women, which is an important focus area of the IDC.

The commitment to his multifaceted role is apparent in the long and demanding hours that Moodley puts in to ensure that his clients' needs are met. He says, "Working at the IDC is not a standard eight to five job, I am often called out to assist a client at odd hours or need to put in late hours to ensure that we deliver to client expectations." It is not surprising that Moodley is a very approachable people's person, who displays high professional ethics. He says that he enjoys interacting with a range of stakeholders from the 'ordinary man on the street' to high ranking government leaders.

However, he said, "Dealing with people is not always easy and it takes exceptional skills, especially where finances are involved. When people need to borrow money, a range of different behaviours become apparent, including anxiety, which you have to respond to effectively. We try to understand the needs of our clients. Part of my role is educating my team how to manage people and to deal with the various expectations that clients have. We constantly work to empower people and their establishments, which may include identifying gaps that require attention or providing mentorship to assist their businesses to grow."

In addition, Moodley says that although he and his team need to be very empathetic, they also need to be firm on the occasions that the IDC is unable to assist with applications for funding. He commented, "Our mandate begins and ends somewhere and we at times cannot fund clients because their business ideas are outside of our mandate. This is a reality we need to communicate to such clients and it is not always easy as all projects impact on someone's life."

Moodley describes himself as leading by example and has an open door policy to both his employees and clients. He says, "We are very customer focused and ensure that we provide a high level of service. I also believe in setting a strong example of being available to clients and will respond to every telephone caller, return calls when I am not available, as well as meet with clients on request. Business accountability rises and falls on effective leadership."

Although Moodley is very comfortable with his current achievements, he intends to ensure that the IDC continues to have an impact on the lives of people who require support. He believes that the KwaZulu-Natal Province has many opportunities and that it is important to tap into these. His personal vision for the future is to continue adding value to the sectors that the IDC funds so that all business opportunities in those sectors may be successfully realised.

Moodley is married with one son. In his leisure time, he and his family enjoy travel to ensure that they may spend quality time together.

Pat Moodley

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