Having A Heart For People
Established in 1994, by Cindy Norcott, Pro Appointments is a multi-award winning recruitment agency, focusing on supplying temporary and contract staff, as well as offering a labour brokerage and payroll administration service to many of Durban's finest companies.
Norcott says, "I started my company, Pro Appointments, 24 years ago from a spare bedroom with no start-up capital. Over these past 24 years, it has been a story of rags to riches in that we have grown from strength to strength."
The company's reputation has been grown based upon building solid relationships and an understanding of its clients' needs. Pro Appointments focuses mainly
on the Greater Durban area and its biggest clients are in the fields of retail, call centre, production and manufacturing. Pro Appointments has a large database
of candidates who are available at short notice to work in a variety of temporary and contract positions, including reception, switchboard, administration, data capture, call centre, retail, production and stores.
"We have long standing relationships with our clients. Most importantly, we have been able to change thousands of lives for the better by placing people in temporary, contract and permanent jobs. We have also been able to help our clients grow their companies by providing them the best possible staff we can find."
In January 2018, Pro Appointments launched a new division, called Pro Talent. In this division, there are eight specialist recruiters, who specialise in permanent
placements in the fields of IT, finance, insurance, engineering and technical. These specialised recruiters focus on their niche and are able to source sought after talent. Pro Talent has a large database of interviewed and screened candidates. The division has started attracting a lot more clients in Johannesburg and
Cape Town. The company is pleased with the difference that it makes to the lives of the people that are encountered. "By putting our motto of "having a heart for people" into practice and on a daily basis, we offer advice, support, information and material for job seekers at no extra cost."
Norcott is also proud of her wonderful team of staff and a large part of the focus in the business is staff development. "I am proud of the way in which we have developed our staff over the years through training, mentoring and coaching."
Pro Appointments hosts a free training course several times a year for unemployed job seekers, called Career Kickstart. The company also hosts several business seminars per year, which are very affordable, to upskill its clients.
The company's plans going forward are to continue growing its reach and to continue building relationships with its clients. In order to achieve growth, Pro Appointments will focus on delivering the right staff to its clients at a cost-effective service.