We are running a communication course to address the most important skills in the business world, influential communication, self-awareness, awareness of others, and the ability to lead with cooperation. You will develop practical strategies, to use both personally and professionally in order to develop your communication skills.   The course content includes principles from social intelligence, emotional intelligence and Neuro Linguistic Programming (NLP).

Engage in sustained oral communication and evaluate spoken texts
Method
We use a variety of classroom demonstrations, direct-experience practical exercises, group discussions, explanations and case histories specific to your needs. This creates a stimulating learning environment that allows participants to confidently experience and practice the skills taught. Personal attention and direction will further assure that the material will be utilised rapidly and integrated into your work environment in a productive manner.

Course Content
Understanding effective communication
• The basic principles of communication
• Selecting appropriate channels of communication
• Values and beliefs


Building relationships
• Understanding the principles of Neuro Linguistic Programming (NLP)
• Building rapport
• Sensory awareness
• The NLP 4 points for success


Verbal communication
• Effective speaker skills
• Presentation skills
• Handing conflicts and different points of view


Positive interactions
• Responding critically yet sensitively as a listener
• Giving and receiving feedback
• Effective questioning techniques


This Course Is Aligned To Unit Standard:
Unit Standard ID: 119462 Engage in sustained oral communication and evaluate spoken texts
• NQF Level: 4
• Credit value: 5  (If the Portfolio of Evidence is completed,)
• Field: Communication Studies and language
• Sub- Field: Language

Portfolio of Evidence
A certificate of attendance will be given unless a Portfolio of Evidence is completed.  In order to complete a Portfolio of Evidence, learners are required to apply skills and knowledge obtained on the course in the workplace. This POE is submitted to Bafundise Skills for assessment. Learners will receive a workbook and portfolio guide, which will guide them through the process.


Post Course Support
Bafundise Skills provides on - going assistance following training via email or telephone in the application of theory covered during the course as required.
Assistance in compiling the Portfolio of Evidence is also provided by email, telephone or face to face on request.


Accreditation
Bafundise Skills is an accredited training provider through the Services SETA with level 4 BBBEE status. Accredited and customised learning programmes are provided to organisations either on site or in small public groups.

Gayle Adlam is a registered facilitator and assessor. She has a Teaching Diploma, a BA in Psychology and Communication, Honours in Psychology, MA in Community Development and is a certified NLP Practitioner and Coach. Much of her work experience has been in teaching and training, for which she has had a lifelong passion.  Her work experience includes many years in the corporate environment in the fields of communication, marketing and publishing.


Click Here to Register
Dates: 22 and 23 October
Cost: R2200 per person inclusive of light lunch and training manual
Venue: 4 Wedge Road Westville
This course is also available on-site on request.

Contact
Robyn Jones

031 2671977
Robyn@bafundise.co.za
www.bafundise.co.za