The iLembe Chamber of Commerce, in cooperation with Edge Training, invites you to a full day workshop on Successful Selling & Negotiating Skills.  The aim of the workshop is to identify key issues and customer needs that will help in mastering the art of persuasion and how to sell on value.

Who should attend: Retail attendants and anyone who negotiates as part of their role, for example sales persons, including property, and government officials. 

Workshop Outline & Objectives

• Understanding the importance of planning, research and customer profiling in sales
• Establishing trust and rapport with a customer
• Identifying key issues and customer needs
• Importance of asking the right questions
• Identifying common mistakes and statements in sales
• Product features and benefits, art of persuasion and how to sell on value
• Closing the sale and following up for further success

 Time: 08:30-16:00
Cost : R 500 members
R 800 non-members
Venue:  Isithebe, Ithala Conference Centre
Date: 12 October 2016
RSVP : By 07 October 2016

Sakhile Khumalo
Business Support Manager